Renewal Policy

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Last updated: 22/05/2023

Thank you for being a valued user of Mapout! This Renewal Policy outlines the terms and conditions regarding the renewal of subscriptions and services for our planning application, Mapout.

1. Automatic Renewal

1.1 Subscription Renewal:

Mapout subscriptions are set to automatically renew at the end of the subscription period unless canceled by the user.

1.2 Notification:

Users will receive a renewal notification 3-5 days before the subscription renewal date, detailing the upcoming charge and providing instructions on how to manage their subscription.

2. Renewal Options

2.1 Cancellation Before Renewal:

Users have the option to cancel their subscription at any time before the renewal date to avoid being charged for the next subscription period.

2.2 Renewal Price:

The renewal price may be subject to change. Users will be notified of any changes to the renewal price in advance of the renewal date.

3. How to Manage Renewals

3.1 Subscription Management:

Users can manage their subscription, including cancellation or renewal, through the Mapout user account settings or by contacting our support team at [Your Support Email].

3.2 Payment Information:

Users are responsible for ensuring that their payment information is up-to-date to facilitate successful renewals.

4. Refund for Renewals

4.1 Refund Eligibility:

Renewal charges are generally non-refundable; however, exceptions may be considered in cases of technical issues preventing the use of Mapout or service disruptions on our end.

4.2 Refund Request:

Users can request a refund for a renewal charge within 3-5 days of the renewal date by contacting our support team.

5. Changes to this Renewal Policy

We reserve the right to update or modify this Renewal Policy at any time. Any changes will be effective immediately and will be communicated through our website or directly to users.

6. Contact Us

If you have any questions or concerns regarding our Renewal Policy, please contact us at [email protected].